Frequently Asked Questions
Shipping & Delivery
Do you offer free shipping?
Yes! We offer free standard shipping on all orders within the United States. For orders to Canada, shipping rates are calculated at checkout via USPS based on your location and order weight.
How long does delivery take?
Standard US orders typically arrive within 5–8 business days. Expedited options may be available at checkout. Canadian orders generally take 7–14 business days depending on customs clearance.
Do you ship internationally?
Currently we ship to the US and Canada. We're working on expanding to more countries — stay tuned!
Product Quality & Sourcing
Are your teas organic?
Yes. All of our herbal teas are 100% organic, sourced from the pristine mountain regions of Greece — including the legendary island of Ikaria, one of the world's Blue Zones. Our blends are caffeine-free and physician-studied.
Are your products vegan and kosher?
Yes — our herbal teas are vegan and kosher certified. Our honey products are not vegan but are natural and minimally processed.
What makes Greek Superherbs different?
Our herbs are hand-harvested from wild Greek mountain regions, dried naturally, and blended with purpose. The Ikaria Blue Zone Tea line is inspired by the longevity traditions of Ikaria's centenarians and has been studied by physicians for its wellness benefits.
Brewing Instructions
How do I brew loose-leaf herbal tea?
Use 1 heaping teaspoon (2–3 g) of herbs per 8 oz (240 ml) of water. Heat water to 200–212°F (93–100°C) — just off a full boil. Steep for 5–10 minutes depending on your preferred strength. Strain and enjoy. You can re-steep most blends 1–2 times.
How do I brew bagged teas?
Place one tea bag in your cup and pour 8 oz of hot water (200–212°F). Steep for 5–7 minutes. Each bag yields one generous serving. For a stronger brew, steep up to 10 minutes or use two bags.
Can I drink these teas cold?
Absolutely! Brew double-strength and pour over ice for a refreshing iced herbal tea. Our Mountain Mint and Chamomile blends are especially delicious cold.
Ingredients & Allergens
What are the ingredients in your teas?
Each product page lists the full ingredient list for that specific blend. All ingredients are 100% organic herbs — no fillers, artificial flavors, or additives.
Are there any common allergens?
Our teas are free from gluten, dairy, nuts, and soy. They are processed in a facility that handles herbs only. If you have specific allergies, please review the ingredient list on each product page or contact us before purchasing.
Is your honey raw?
Yes. Our Ikaria honey is raw, unfiltered, and cold-extracted to preserve its natural enzymes, antioxidants, and flavor. It is not suitable for children under 12 months.
Returns & Exchanges
What is your return policy?
We want you to love your order. If you're not satisfied, please contact us within 14 days of delivery. Unopened products in original condition are eligible for a full refund or exchange. Due to the perishable nature of food products, opened items cannot be returned unless they are defective or damaged.
My order arrived damaged — what do I do?
We're sorry to hear that! Please email us at hello@greeksuperherbs.com with your order number and a photo of the damage within 7 days of delivery. We'll make it right promptly.
Subscriptions
Do you offer a subscription program?
Yes! We offer subscriptions through our Loop Subscriptions program. Subscribe to your favorite teas or honey and save on every order. You can choose your delivery frequency and manage, pause, or cancel your subscription at any time from your account dashboard.
How do I manage my subscription?
Log in to your account and navigate to the Subscriptions section. From there you can update your delivery schedule, swap products, update payment info, or cancel at any time — no fees, no hassle.
Gift Sets
Do you offer gift sets?
Yes! We offer curated gift sets perfect for tea lovers and wellness enthusiasts:
- Greek Islands Tea Gift Set — A beautiful collection of our most beloved island-inspired blends.
- Greek Mountain Herbs Gift Set — A selection of wild-harvested mountain herbs from the highlands of Greece.
Gift sets come beautifully packaged and are ready to give. They make wonderful gifts for any occasion.
Still Have Questions?
We'd love to hear from you! Fill the form below or reach out at info@greeksuperherbs.com and we'll get back to you within 1–2 business days.